Privacy Policy

1. Introduction

Supascans ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OCR service.

2. Information We Collect

2.1 Information You Provide

• Account information: email address, name, and other registration details
• Payment information: processed securely through third-party payment processors
• Documents and images: files you upload for OCR processing

2.2 Automatically Collected Information

• Usage data: how you interact with the Service
• Device information: IP address, browser type, device identifiers
• Log data: access times, pages viewed, features used

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your OCR requests and deliver results
• Manage your account and subscription
• Send you service-related communications
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Processing and Storage

When you upload documents for OCR processing, we temporarily store and process your files to extract text. Processed documents are typically deleted from our servers after processing is complete, unless you choose to save them in your account.

We use industry-standard security measures to protect your data during transmission and storage. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We use third-party services to operate the Service, including:

• Google Cloud Vision API for OCR processing
• Clerk for authentication and user management
• Supabase for database storage
• Payment processors for handling transactions

These services have their own privacy policies governing the use of your information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating the Service (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer (merger, acquisition, etc.)

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, please contact us through the methods provided in the Contact section.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website contact form or at the email address provided on our website.